Frequently Asked Questions

Here you’ll find answers to the most common questions about DiverseKit templates, bundle, licensing, and support.

General Questions

What is DiverseKit?

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DiverseKit offers premium Framer & Figma templates designed to help you build websites faster with professional design quality.

Who can use DiverseKit templates?

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Anyone — freelancers, agencies, startups, or creators who want to launch websites quickly without starting from scratch.

Do I need design or coding experience?

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Not at all. Our templates are beginner-friendly and fully customizable. You can edit them easily in Framer or Figma.

Purchases & Access

How do I purchase a template or bundle?

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Simply select the template or bundle you want, proceed to checkout, and you'll get instant access after payment.

What payment methods do you accept?

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We accept major credit cards and other secure payment options through our checkout system.

Will I get future updates?

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Yes! Once you purchase, you’ll receive lifetime free updates for that template or bundle.

Licensing & Usage

Can I use templates for client projects?

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Yes, all purchases come with a commercial use license, so you can use them on unlimited personal and client projects.

Can I share my purchase with others?

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No, sharing or reselling templates is not allowed. Each license is for one individual.

Do I need to credit DiverseKit when I use a template?

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No credit is required, but we always appreciate it if you mention us.

Support & Customization

Do you offer customer support?

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Yes, we provide priority support for all customers. Just reach out through our support page or email.

Will you customize a template for me?

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Our templates are easy to customize yourself, but if you need help, you can also hire us directly for custom design services.

How quickly do you reply to support requests?

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We usually respond within 24–48 business hours.

Refunds & Policies

Do you offer refunds?

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Yes, under certain conditions within 14 days of purchase. Please read our Refund Policy for details.

What if I bought a discounted item?

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Discounted products and promotional sales are not eligible for refunds.

Can I cancel my account?

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You can cancel anytime, but please note cancellations are not refundable.

Newsletter & Community

What do I get if I join the newsletter?

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Free products, updates, and practical tips — no spam. Join 55,000+ creators already in our community.

Can I unsubscribe anytime?

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Yes, every email we send includes an unsubscribe link.

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